Roof River City

Your Trusted Storm Restoration Partner

Your Best Bet After The Storm

We can help with your roof claim

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    About River City Roofing

    Your Local Storm Restoration Partner

    If you've experienced a catastrophic weather event, you can rest assured our team is well-qualified to help you navigate the insurance restoration process. Our estimators can identify wind and hail damage that other roofing contractors may overlook.

    Our goal is to restore your roof to pre-loss condition with minimal disruption in your daily life. The River City Roofing team will work tirelessly to be sure you have confidence in the strength and durability of your roof, even in the face of nature’s toughest challenges.

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    Your Questions Answered

    How Do Roof Insurance Claims Work?

    1. Contact River City Roofing

    Reach out to us at River City to schedule a free roof inspection. We'll inspect your entire property for wind, hail and/or storm damage.

    2. File A Claim

    After assessing any damage that is present on your roof, we will review our findings together and decide if an insurance claim is the best course of action. Then, we will enter into agreement to work for you, upon insurance approval, for the funding of your roof project. We can meet your insurance adjuster on site to make sure all your property’s damages are accounted for.

    3. Insurance Restoration Assistance

    We will create a robust, itemized estimate in a program called Xactimate for fair market pricing. The majority of insurance carriers use this system to price their scope of loss. You may then compare, side-by-side, the insurance company's estimate to our estimate to view where every dollar is applied on your project. We will work with your insurance company to get a full scope of work approved and funded. Processing time can vary. We have emergency tarp services available if needed.

    4. Policy Types & Initial Payments

    Typically, insurance will approve RCV (Replacement Cost Value) on a claim, but will pay out ACV (Actual Cash Value) up front, minus your deductible (your out-of pocket expense), and retain the Depreciated amount until work has been completed. An initial check (ACV) will be released to get work started. Your project manager can answer any policy-specific questions you might have during this process.

    5. Production & Installation

    Once you have decided the details of your new roofing system and the first payment is received, your project will be moved into production to begin the installation process. We can work with your scheduling needs and will keep you informed as build day approaches. In situations where supplements for additional work are necessary outside of the original scope of work, we will send updated estimates and seek approval from your insurance company.

    6. Install Your Roof

    Our roofing professionals arrive on site to install your new roofing system. Your project manager will be on site to ensure a seamless process.

    7. Final Walk-Through, Payment & Warranty

    After your new roof is installed, a final inspection will be completed to ensure quality workmanship and your satisfaction. At this time, all necessary paperwork will be sent to your insurance carrier and/or mortgage company for the final release of funds. All insurance payments will be sent to you for remittance to River City. After we receive the final payment, your roof will be under warranty.

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    Awards Received

    Rely on our award-winning expertise for storm-damaged roof restoration

    When storms strike, trust our award-winning expertise to swiftly and effectively repair any damage to your roof, restoring safety and security to your home.

    Client Testimonials